shop and ordering info

Ordering and Payment

All stamps are carved to order so please allow 7-10 days for your order to be carved up first before it is dispatched.  Please then allow for shipping time FROM THE UNITED KINGDOM on top, thanks!

I am accepting payment via Paypal only at the moment to keep things nice and simple. Payment is required before I will dispatch any order and within 3 days of purchase please or your order will be cancelled without prior warning.  

All prices are in GBP, please refer to Paypal for the current currency conversion rate at the time of your order.

 

Discount Codes

Any discount codes are provided at my discretion and can be withdrawn at any time. Please note I can't backdate any discount promoted onto a previous order placed prior to the code being announced even if it hasn't been shipped yet.

 

Delivery  Charges and Shipping Information

Postage and Packaging charges are as follows: 

 

UK, Isle of Man and Channel Islands per order

£0.00 to £10.00 = £2.00 p&p

£10.01 to £20.00 = £2.50 p&p 

£20.01 to £30.00 = £3.00 p&p

£30.00 upwards = £3.50 p&p

 

Europe and Rest of World

£0.00 to £10.00 =  £2.75 p&p

£10.01 to £20.00 = £3.50 p&p 

£20.01 to £30.00 = £4.25 p&p

£30.00 upwards =  £5.00 p&p

 

Please note that you will be liable for any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery in accordance with your country's tax/import regulations. Returns will not be accepted due to you having to pay customs fees. The value declared on your package will be what you paid for the item (minus shipping charge).

Please allow up to 7-10 working days for your stamps to be carved and then allow for shipping time FROM THE UNITED KINGDOM on top. 

Shipping time can really vary depending on your location: UK typically takes 3-5 working days, Europe up to 21 days, US and Canada up to 21 days and Rest of World up to 28 days. These are VERY ROUGH estimates but it's usually quicker if you live nearer to a major city. I cannot make ANY guarantees on how long it will take to arrive, please bear this in mind during busy periods like Christmas and Halloween. 

The UK postal service say to allow a maximum of 21 days for delivery in the UK and 28 days for delivery outside of the UK so I CANNOT replace or refund a lost parcel until this timescale has passed to allow the package a REASONABLE TIME to arrive first. The 21 or 28 days will start on the day the item was shipped as per the email confirmation you receive via Paypal when I post it.

Any deadlines which I give, such as for Christmas deliveries, are a GUIDELINE ONLY and based on the postal service in the UK and what they quote are the last postal dates which never takes into account bad weather, postal strikes etc.

If you want a package to be trackable, there will be an additional charge. Please contact me before purchase for details/quote.

Refunds and Exchanges

ALL SALES ARE COVERED UNDER UNITED KINGDOM LAW and LEGISLATION.

In the unlikely event that there is a problem please let me know within 7 days of receipt at skullandcrossbuns@googlemail.com so I can rectify it quickly. It will be carefully packaged carefully for shipping and I will ink up and test the stamp after it is carved to ensure you have a good quality stamped image. 

I’ve worked in mail order customer service for the past 10 years so I apologise that my policies might seem very thorough but I know all of the common problems and queries so I’m trying to pre-empt any which might arise in this section.  And most importantly I want you to be delighted with your Skull and Cross Buns purchase so you’ll keep coming back!

That's it for now, thanks for reading all my blurb :-)